A regional on-demand delivery platform experienced exceptional growth but needed to clarify its strategic plans to sustain momentum. This included addressing governance, compliance, and operational demands to meet the expectations of new stakeholders and a changing delivery environment. The organization sought to reflect on its vision and prioritize activities for the next 12–18 months, balancing a complex set of stakeholders and conflicting priorities.
Q5 facilitated a successful two-day off-site workshop to help the client define their strategic direction. The sessions provided clarity on the organization’s vision, key priorities, and next steps. Following the workshop, we delivered a comprehensive output deck to guide implementation, supported by a Trello board for task management.
