A new CEO was brought into the business, but inherited an organisation that was struggling to adapt to a radically new business model and had failed to deliver expected results. The CEO therefore wanted to implement a new customer-centric strategy and reorganize every team and division to ensure it could deliver the new strategy.
Established a Foundational Change Office to oversee a structural review of the entire organisation to ensure its structure and resources were aligned to the new strategy.
We worked with the senior management team to implement the structural and process review for each of the 15 teams across 66 offices in the US, Europe and Asia.
