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Shell - Multi-year org transformation

Global super major: multi-year org transformation
Client Shell
Region USA
Sector Energy and Utilities
Offering Organisation Health
Buzzwords
Change method Highly effective teams Leadership engagement Learning and development Project management

The Challenge

As a global energy super major, Shell is constantly evolving to support the changing needs of the business, wider consumer demands, as well as the volatile markets in which it operates. Across a period of ten years Q5 has been a trusted partner to Shell supporting organizational transformation programmes across the world.

Shell’s leaders have called upon Q5 to provide flexible, multi-disciplinary support, to help answer a wide range of organizational challenges, ranging from organization design, change & engage, and team development, to specific projects within risk remediation or implementation of new tools or products.

Our Approach

We have worked with the central Organization Development & Learning function, as well as supporting multiple downstream business lines including Trading, Retail and New Energies.

Examples of our work include:

  • Creating standard toolkits and methodologies (Organization design, Change method)
  • Supporting organization design efforts across multiple levels of the organization, from LoB level to individual teams and Joint Ventures
  • Managing complex projects related to people, technology, new products and risk remediation
  • Delivering change and engage leadership for large programmes including back-office transformation, culture change and product implementations 
  • Developing highly effective teams and programmes through new onboarding programmes, team dynamics development and chief of staff capability

Key Outcomes

  • Q5 is a truly trusted partner within multiple lines of business.
  • We have helped successfully deliver 100+ projects and programmes, and with this multiple long lasting products or tools.
  • We have delivered toolkits that are used as standard across the global business (Metro Map methodology) or within specific lines of business (change methodology).
  • We have upskilled our client counterparts to ensure long term improvements (i.e. Organization Design & Change Management).
  • Working across multiple business units we have been able to share materials, reduce effort and speed up delivery of certain objectives.
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