Global retail continues to experience widespread evolution and dynamic change. Rapid digitalisation, multi-channel operations, direct-to-consumer propositions and fundamental shifts in consumer and employee behaviours, are creating one of the most fluid and exciting periods of consumerisation.
Our Retail and Consumer practice is a global team with deep expertise in organisational transformation, design, strategy and world-class advisory capability. We work with executive and senior management teams to optimise commercial, operational and organisational performance. Our expertise covers assessing and developing improved customer experience, determining key value levers, wholescale operational restructuring of central functions and field teams, through to developing leadership capability.
We work across Australia, Europe, UK and ROI, the Americas, and the Middle East. We have teams with deep experience across Brand Development, Customer Experience, Digital, Commercial, Buying and Merchandising, Marketing, Operations and Supply Chain. Many of our consultants come with industry experience, ensuring we bring pragmatism, deep sector understanding, and breadth of experience.
Our global team advises leading retailers and consumer products organisations to address their business challenges, customising our approach and working in collaboration with our clients to deliver meaningful impact and lasting results.
