Cookie Settings

EN US AU

Stay connected

A Local Health Board in Wales

Leadership development

Case Studies

Client A Local Health Board in Wales

Region UK

Sector Public Sector, Health and Not For Profit

The Challenge

Q5 were asked to support a Local Health Board (LHB) in Wales with their journey towards becoming a high performing organisation through investing in developing the capability of approximately 1,800 of their leaders and managers. Through enhancing leadership capability across the clinical and corporate components of the organisation, the LHB hopes to empower leaders to lead the change needed to transform the organisation and deliver for the communities it serves.

Our Approach

We are working collaboratively with the LHB’s organisation development and learning & development teams to complete:

An initial cultural assessment
Design and delivery of a leadership programme for developing clinical and corporate leaders
Design and delivery of a leadership programme for senior clinical and corporate leaders

In doing so, we are:

Hosting a series of workshops with the LHB OD and L&D teams to co-design the programme and agree design principles, structure, learning objectives, approach and material
Engaging with the wider organisation’s staff networks, professional groups, senior leaders and staff at all levels, to understand what they are looking for from the leadership programmes, and explore what areas leaders and managers would like to develop in
Ensuring compatibility with the in-house learning management system, so that all materials, look and feel consistent with existing programmes while taking advantage of the platform’s versatility

Key Outcomes

Completed an initial cultural review and identified relevant themes for informing programme design
Identified key skills and capabilities to be addressed in programme design and delivery which contribute towards behaviour change in the organisation
Provided a safe space for staff at all levels to share their views on leadership within the LHB, collecting a wide range of views and feedback that will aid the development of the programme structure and content
Started to encourage and enable staff to create connections, build their professional network and share experiences, which is helping to start break down organisational boundaries
Revealed a desire for change and appetite from leaders to participate in the new programmes when they are launched

Case studies

Discover more client stories

View all

NHS Wales – Covid Recovery & Redesign Portfolio: Design and implementation

The Covid-19 pandemic has had a wide-ranging impact on health services. This consists of: the direct impact of Covid, the indirect impact on non-Covid service provision, and the long-term legacy of Covid-related ill-health. In the wake of this, the Cardiff & Vale health board planned to undergo an ambitious recovery strategy, consisting of a portfolio of projects designed to not only get operations back to normal, but to improve the services previously offered.

NHS Wales – Live Well Programme

In FY20/21 our understanding of the impact of COVID both on individuals, the system and society as a whole was limited and still forming. In early FY21/22, we established the Live Well Programme, which looked at providing the support to the people who were affected by the impact of the COVID-19 pandemic.

Cardiff and Vale – Dragon’s Heart Hospital

In response to the Covid-19 pandemic and a rapid increase in projected demand for medical care, Cardiff and Vale University Health Board needed to increase their capacity by 1,500 beds in just 30 days ahead of an expected surge in Covid-19 cases.

Get in touch with our experts

Join the Q

Receive exclusive invites and be the first to hear the latest news and views from the Q5 team.

Stay connected

Q5 is a trading name of Q5 Ltd, which is registered in England and Wales, Registration No. 15266902.
The Registered Office is Thorney House, 34 Smith Square, London, England, SW1P 3HL.