Over the few years prior, the risk, finance, data analytics and report division had been involved in an ongoing change journey, both through significant external and regulatory shifts happening across the industry, and considerable internal changes at play, such as the overall direction of the organisation affecting the evolution of the risk function. The division responded to these changes by undergoing a large-scale transformation programme to help drive forward the new Risk Mandate and re-position itself as a strategic partner to the wider business. Given the level of change that this will bring over the next 18 months, Q5 were asked to help develop a Change and Engagement Strategic Approach to enable successful transformation and ensure people feel engaged throughout the change.
