The client wanted to understand how their three major global business compared against one another and whether there were any opportunities to drive efficiency gains and cost reduction. These organisations are fundamentally different in terms of their revenue and cost mix, product range, customer base, structure and financial reporting requirements – thus making a true like-for-like comparison no easy feat.
We conducted an eight week review at an organisational and functional level. The Q5 team was split between the three locations; New York, London and Sydney, where we embedded with the local team. The project centred on three main stages: