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The client was a family-owned European Media company, operating in 10+ countries across Europe and specialising in print publishing and radio broadcasting.
The client was returning reduced profit margins linked to digital transition and misaligned strategy which were further hindered by poor data quality and system integration across geographies as a result of M&A-led growth. As a result, Q5 were tasked with supporting this business in delivering a cost reduction programme. To enable an effective and impactful outcome, an accurate and consolidated enterprise-wide FTE and cost baseline was required.
Each market varied in size and offering, while data was reported inconsistently, necessitating a bespoke, iterative process to ensure data accuracy and enable high-level observations and recommendations for further analysis.
The Q5 team completed a four-month project, deep-diving into cost and FTE from both the Publishing and Audio sides of the business: