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Warner Music were looking to devise a new strategy to help them thrive in an ever-changing market landscape where technology intermediaries like Spotify and Apple Music were becoming more powerful. The strategy needed to be based on a thorough understanding of their data, their people and the revenue and cost drivers and how those factors could change in the future. They needed to understand just how various strategic initiatives could impact their bottom line over the next few years, prioritise options accordingly and to present the new strategy to the Board of Directors for investment.